Hi bryanmclovinsorensen! We have labored along with you on the problems that you choose to had Along with the casino. When sending payments by way of wire, it usually takes fourteen organization times, in some cases more if the data furnished just isn't the right a person.
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That is a stability measure that safeguards The client together with the casino. Please let's know when you present us with the data requested so we are able to Guantee that your payment ask for is looked after as quickly as possible.
The player from Colorado has submitted a withdrawal request less than two months previous to speaking to us. Winnings haven’t been acquired up to this day. The participant later confirmed the withdrawal was processed from the casino's side, for that reason we marked this complaint as solved.
Thank you to your patience and for currently being a Section of the DuckyLuck Local community. We're seeking forward to furnishing a more seamless and pleasurable practical experience for all our players.
Casinos that has a Underneath typical Security Index commonly have an unfavorable ratio in their range of tourists to pertinent issues submitted by gamers. It means that this casino has possibly addressed some gamers unfairly up to now. Submitted: 12 Oct 2021
Regardless of past productive withdrawals by means of Bitcoin, the current issue included a wire transfer. The grievance was fixed since the participant confirmed which the payout were gained, probably delayed mainly because of the processor.
Transparency and interaction are crucial, and we are boosting our channels to keep you superior informed about your account as well as the position of any requests or issues.
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I really desire I might of arrived and looked at the testimonials in advance of I stared participating in and identical to you all are indicating I’m gettin the operate all over as well and believe it’s a fraud how can it be These are so speedy to have a deposit however , you can’t withdrawal your winnings.
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The player from United states of america has requested a withdrawal Virtually a month in the past. It's been pending considering the fact that. Casino paid the winnings and complaint is resolved.
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Casinos using a Below ordinary Basic safety Index generally have an unfavorable ratio in their amount of visitors to suitable grievances submitted by players. It signifies that this casino has most likely addressed some players unfairly in past times. Submitted: 23 Feb 2023